Why Your Manager Comes Off Cold — and Why That’s a Good Thing

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While empathy is widely celebrated as a hallmark of good leadership, managers may benefit from keeping some emotional distance. New research from Zety and SIGMA Assessment Systems suggests that in environments where difficult calls are routine, emotional detachment can be an asset. Analyzing nearly two decades of SIGMA’s proprietary Jackson Personality Inventory – Revised (JPI-R) assessments…

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